Refund Policy

Last updated 11 September 2026

Digital products

Because digital products can be accessed immediately, a change-of-mind refund may not be available after access or download. If a product is faulty, cannot be accessed, is materially different from its description or another consumer guarantee applies, please contact us so we can provide an appropriate remedy.

Workshops, speaking and consulting

Fees, deposits, cancellations and rescheduling arrangements for professional services will be set out in the relevant proposal, agreement or invoice.

How to request help

Email anthony@healingbehindthebadge.com.au with your name, purchase email, product or service and a short explanation of the issue.

Your rights

This policy does not limit any rights or remedies available under the Australian Consumer Law.